VDT Support
VDT Email Support
Contacting us for support
For VDT support, email
vdt-support@opensciencegrid.org
This generates support tickets which we will answer on a best-effort
basis. We have some
information about how we handle these tickets.
Support tickets
You can browse our support tickets online:
VDT support tickets
VDT Discussion List
There is a discussion mailing list for VDT users. This is a low volume
mailing list that serves two important uses:
- Announcements about new versions the VDT or updates to existing
versions are sent to this mailing list.
- Users can have discussions with each other and the developers of
the VDT.
Please not that it is not our support email: see above for
that. Instructions for using the mail list are below, but if you ever
have problems, do not hesitate to email vdt-support (see above), and
we can subscribe or unsubscribe you.
Also note that to protect the list from spam, this is a closed mailing
list: you must be subscribed to post.
Subscribing to vdt-discuss
- Send an email message to
listserv@fnal.gov.
- Leave the subject line blank
- Type the following in the body of your email, substituting your name.
subscribe vdt-discuss YourFirstName YourLastName
- You'll get back an email asking you to confirm that you want to
subscribe. There will be a link in the email: visit that link, and
you'll confirm your subscription.
Sending email to vdt-discuss
- First, subcribe to vdt-discuss. See above.
- Send email to
vdt-discuss@opensciencegrid.org
Unsubscribing from vdt-discuss
- Send an email message to
listserv@fnal.gov.
- Leave the subject line blank
- Type the following in the body of your email, substituting your name.
unsubscribe vdt-discuss
More instructions
More instructions for
for managing your subscription.